ITIL® Service Transition Certification Training

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ITIL® Service Transition Certification Training

This qualification provides a complete overview of service transition including all its related activities such as ensuring effective service transition & improving service transition in an organization.

$188.00

Online self paced classes

Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Introduction to Service Transition

Learning Objectives: In this module, you will focus on introduction of the service transition and its core concepts.

Topics:

  • Purpose & Goal of Service Transition
  • Scope of Service Transition
  • Value to Business
  • Context of Service Transition in relation to all other lifecycle stages

Service Transition Principles

Learning Objectives: In this module, you will learn about the knowledge, interpretation and analysis of service transition principles along with best practices for effective service transition.

Topics:

  • Knowledge
  • Interpretation & Analysis of Service Transition
  • Best practices for effective transition
  • Service Transition inputs & outputs for effective transition
  • Service Transition Performance & Typical metrics

Service Transition Process

Learning Objectives: In this module, you will learn about the managerial & supervisory aspects of ITIL processes covered in the service transition stage (but excludes day-to-day operation of process which is covered in RCV-capability module. Understanding the Purpose, Scope & Objective of each service transition process and they generate value

Topics:

  • Managerial & Supervisory aspects of ITIL Processes in the service transition stage
  • Purpose & Objective of different service transition process

Managing People through Service Transition

Learning Objectives: In this module, you will be introduced to a high level view of the communication and stakeholder management activities. The topics include managing communication, commitment, organizational change and stakeholder change.

Topics:

  • Managing Communication
  • Commitment & Understanding changes in terms of organizational & stakeholder aspects

Organizing for Service Transition

Learning Objectives: In this module, you will get to understand roles and responsibilities and organizational structure that are appropriate with service transition. Service Transition roles and responsibilities are reviewed along with organizational context of service transition

Topics:

  • Roles & Responsibilities and organizational structure for service transition based on organizational context of service transition

Technology Considerations

Learning Objectives: In this module, you will understand the technology considerations of service transition. The technology role is explored, as well as how it should be “designed in“ and mechanisms for maintaining and maximizing benefits from the technology.

Topics:

  • Technology considerations of service transition
  • Design & mechanism for maximizing benefit from the technology

Implementing Service Transition

Learning Objectives: In this module, you will understand the implementation and improvement of service transition in an organization.

Topics:

  • Implementation & Improvement of service transition

Challenges, Critical Success Factors and Risks

Learning Objectives: In this module, you will be able to understand the challenges, critical success factors(CSF) facing transition and how risk mitigation contributes to service transition.

Topics:

  • CSF facing transition
  • Risk Mitigation to service transition

How will I execute the Practicals?

For your practical work, we will help you setup CertAdda’s Virtual Machine in your System. This will be a local access for you. The required installation guide is present in LMS.

How soon after Signing up would I get access to the Learning Content?

As soon as you enrol into the course, your LMS (The Learning Management System) access will be functional. You will immediately get access to our course content in the form of a complete set of Videos, PPTs, PDFs and Assignments. You can start learning right away.

Is the course material accessible to the students even after the course training is over?

Yes! Soon after enrolling you have lifetime access to the course materials.

Do you provide placement assistance?

CertAdda is the largest online education company and lots of recruitment firms contacts us for our students profiles from time to time. Since there is a big demand for this skill, we help our certified students get connected to prospective employers. We also help our customers prepare their resumes, work on real life projects and provide assistance for interview preparation. Having said that, please understand that we don’t guarantee any placements however if you go through the course diligently and complete the project you will have a very good hands on experience to work on a Live project.

Are there Pre-requisites for learning this course?

This is a simple scripting language and thus there is no need for any knowledge in Java

What are the payment options?

You can pay by Credit Card, Debit Card or NetBanking from all the leading banks. We use a RazorPay Payment Gateway.

What if I have more queries?

Just give us a CALL at +91 8178510474 / +91 9967920486 OR email at admin@certadda.com